Privacy Policy

Who we are

We are The English Navigator. We provide education services to assist people to improve their English language ability, to pass English language tests, and to apply for university places, visa, and jobs all requiring ability in English. Our website address is:

What personal data we collect and why we collect it

When you visit our website, we may collect certain personal data from you, including your name, email address, phone number, and other contact details. We collect this information to respond to your inquiries, to provide you with information or services that you have requested, and to improve our website and services.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you submit a contact form on our website, we collect the information you provide, including your name, email address, phone number, and message. We use this information to respond to your inquiries and provide you with the requested information or services.


We use cookies on our website to improve your browsing experience and to analyze how our website is used. Cookies are small data files that are placed on your device when you visit our website. You can choose to accept or reject cookies through your browser settings. However, rejecting cookies may affect your experience on our website.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


We use third-party analytics tools, such as Google Analytics, to collect information about your use of our website. This information may include your IP address, browser type, device type, operating system, and other usage statistics. We use this information to improve our website and services.

Who we share your data with

We do not share your personal data with third parties unless it is necessary to provide you with the requested services or as required by law.

How long we retain your data

We retain your personal data for as long as necessary to provide you with the requested services and for other legitimate business purposes, such as to comply with legal obligations, resolve disputes, and enforce our agreements.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. To exercise these rights, please contact us using the contact information provided below.

Where we send your data

We may transfer your personal data to countries outside the European Economic Area (EEA) for the purposes described in this privacy policy. We will take appropriate measures to ensure that your personal data is adequately protected in accordance with applicable data protection laws. Visitor comments may be checked through an automated spam detection service.

Your contact information

If you have any questions or concerns about this privacy policy or our use of your personal data, please contact us at [contact email address].

Additional information

We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements. We will post the updated privacy policy on our website and notify you of any material changes.

How we protect your data

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, or alteration. We use encryption, firewalls, access controls, and other security technologies to safeguard your personal data.

What data breach procedures we have in place

In the event of a data breach, we will take immediate action to contain the breach and minimize the impact on our users. We will notify the affected users and the relevant authorities in accordance with applicable data protection laws.

What third parties we receive data from

We may receive personal data from third-party service providers, such as analytics providers and social media platforms, to improve our website and services. We only work with reputable third-party service providers that comply with applicable data protection laws.

What automated decision making and/or profiling we do with user data

We do not engage in automated decision making or profiling activities that produce legal or similarly significant effects on our users.

Industry regulatory disclosure requirements

We comply with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We may disclose your personal data to comply with legal obligations or in response to lawful requests from public authorities.